Legal Department

The Board Secretariat is responsible for ensuring effective and efficient support of the operations of the Board and ensuring that minutes and records of Board meetings are kept. The Secretariat also provides legal advisory services on regulatory matters during development and safeguards the legal interests of SERA when other parties are involved. It also provides legal advice during licensing process. The Secretariat is also responsible for providing regulatory legal and secretarial services to the Board. This Unit also liaises with stakeholders and attends to customer complaints, including the promotion of customer education. The Unit is also responsible for positioning and promoting the image of SERA through an approved communication and stakeholder management strategy/policy.