Professionalism: In doing our business, we conduct ourselves with high standards of behaviour, competence and excellence and continually evaluate our performance.

Integrity: We conduct ourselves with high level of honesty, sincerity and consistency.

Transparency: We conduct our business in an open manner, explain our decisions and processes, and, subject to legislation, make relevant information available.

Accountability: We take responsibility and own up to our decisions and actions, and account for their outcomes.

Fairness: When dealing with our stakeholders, we are objective, impartial and deal with matters at hand on their own merits.

Accessibility and responsiveness: We are sensitive to the needs of our stakeholders, consult them, and within reasonable limits, are available to respond to their queries speedily.